Outside Record Requests

Information on how to request your medical records from various healthcare providers.


  • Online Request: Use Banner's online record request system.
  • Export through patient portal: Export your Medical Records from Banner Health Patient Portal
    1. Log In
    2. Find the Medical Chart to the left of the screen.
      • Click "Medical Chart."
      • Select "Continuity Documents" to see a list of visits.
    3. Download the File
      • Click on the visits you want to export.
      • Select "Download Codified" to download the file.
      • Save it to your computer.
      • File will download in .xml format
    4. Send or bring the file into the office. Options for sending:
      • Use our secure file upload tool.
      • Bring in on thumb drive or CD.
      • Send by emailing to info@arizonainternists.sprucecare.com (Our email server is secure for medical information, but yours is not. You must understand and agree to exposing information on to the internet on the way to our inbox)

HonorHealth

  1. Complete the Form: Download and fill out the Medical Records Release Form.
  2. Submit Your Request:
    • Fax: Send to 480-882-5841
    • Mail:
      HonorHealth Network Support Services  
      Attn: Health Information Management Release of Information  
      2500 W. Utopia  
      Phoenix, AZ 85027
      

Need Help? Call 480-882-4040 for assistance with the form.


Abrazo Health

  1. Complete the Form:
  2. Submit Your Request:
    • Mail:
      Abrazo Health  
      ATTN: Health Information Management Services  
      10835 N. 25th Ave, Suite #350  
      Phoenix, AZ 85029
      
    • Fax: 602-246-5835 or 602-246-5897
    • Email: roi@abrazohealth.com
  3. Online Access: Visit the Abrazo Health Patient Portal for digital access to your records.

For Assistance: Call 602-246-5605.


Mayo Clinic

  • Online Access: Gain access to your electronic health records via Mayo Clinic Patient Online Services.
    • Click “Log in to Patient Account” and follow the prompts to create an account.
  • Additional Features: Manage documents, request records, and communicate with your care team through the portal.

Dignity Health

  1. Complete the Form: Download the Medical Records Release Form.
  2. Submit Your Request:

For Assistance: Call (602) 406-8988.


If you have further questions about our services, please contact us to learn more.